Return exchange policy only remain 15 days since you receive products. The return goods can’t been used or any damage. During return policy you should send us image and video as confirmation. Besides, please pay for send back cost and duty cost. More question please consult shownpong@gmail.com.

Return exchange

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Since the beauty machine operation a little complicate. At the beginning you may not easy to control it. So if have obstacle to operate it could contact us get easy training. Before machine loading we will double check machine, unless shipping damage. In usual it won;t have any problem. We guide you correct using.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shownpong@gmail.com

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only accept products broken exchanges. In usual same item will be sent without extra cost. If need to change to other different item, color or specification please confirm with shownpong@gmail.com

Gifts and consumables
If need to return the products and get full refund should send gift together. About the consumables, because it is one time use products. Once it is opening will not offer return and refund any longer. Final explanation indicate to cosnext.com